Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rachel Bennett

Rachel Bennett

May 30, 2025

5  out of  5
rating by Rachel Bennett
"She was great got me better deal then I thought I was gonna get"
Profile photo of Diane I

Diane I

May 30, 2025

5  out of  5
rating by Diane I
"Abby helped me out greatly, the quote was way cheaper than progressive! Thanks again Abb"
We responded:
"Glad you received great customer service today and thank you for taking the time to leave us a 5 star review here at Kevin Condon State Farm. "
Profile photo of Laura VanBlaricum

Laura VanBlaricum

May 29, 2025

5  out of  5
rating by Laura VanBlaricum
"Ethan was great and very helpful"
Profile photo of Elise

Elise

May 27, 2025

5  out of  5
rating by Elise
"Ethan and Piper were very patient and helpful. They walked me thru any and all discounts and got me a great rate."
Profile photo of Sara Cornish

Sara Cornish

May 23, 2025

1  out of  5
rating by Sara Cornish
"If I could rate this company below a ZERO I absolutely would. Repeatedly asking for “ Gary.” I’ve expressed multiple times I’m not Gary. Don’t know who he is and to stop calling me at all hours of the day and night. I don’t need nor want any services provided. IF I DID I’d give my business to anyone EXCEPT them! When I called to politely ask to be taken out of their system “Jenny” assured me I would be. Not even 24 hours later I’m getting multiple calls once more. They apparently don’t have any business and now I know why!!!"
Profile photo of Channel Lewis

Channel Lewis

May 22, 2025

5  out of  5
rating by Channel Lewis
"I love abbey very helpful and informative"
We responded:
"Hi Channel, thank you for the love! We’re so glad to hear Abbey was helpful and informative—she truly cares about making sure our customers feel confident and supported. We’ll be sure to share your kind words with her!"
Profile photo of Roberta Smith

Roberta Smith

May 22, 2025

5  out of  5
rating by Roberta Smith
"Clay provided excellent service today and answered all my questions. I look forward to working with him to lowering my rates!!!"
We responded:
"Hi Roberta, thank you so much for your kind words! We're thrilled to hear Clay provided excellent service and answered all your questions. He's dedicated to helping our customers find the right coverage at the right price, and we're excited to keep working with you to lower those rates! Don’t hesitate to reach out if you need anything else."
Profile photo of Mr.Green Berry

Mr.Green Berry

May 16, 2025

5  out of  5
rating by Mr.Green Berry
"Daniel is a great person to work with ask for him he’ll get you set up fast and will work with you! Give him a raise and the lion tickets he deserves it!!"
We responded:
"Thank you for the awesome shoutout! We couldn’t agree more—Daniel is a rockstar, and we’re lucky to have him on our team. We’ll definitely pass along your message (especially the part about the raise and Lions tickets 😄). Thanks again for your support—we’re here whenever you need us!"
Profile photo of Elizabeth Clark

Elizabeth Clark

May 16, 2025

5  out of  5
rating by Elizabeth Clark
"Best customer service around! Satisfied customer for over a decade"
We responded:
"Hi Elizabeth, thank you so much for your kind words and for being a valued customer for over a decade! We're thrilled to hear that our customer service has consistently met your expectations. Your continued support means the world to us, and we're committed to providing you with the same exceptional service for many more years to come."
Profile photo of Marie Lutz

Marie Lutz

May 13, 2025

5  out of  5
rating by Marie Lutz
"Abby was wonderful took time to answer my questions and helped me navigate all of the electronic stuff"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Abby provided you with excellent support and helped you navigate everything. If you have any more questions or need further assistance, don't hesitate to reach out. We appreciate your feedback!"
Profile photo of Eleven 11

Eleven 11

May 12, 2025

5  out of  5
rating by Eleven 11
"Very happy with the service I recieved from State Farm! Not only was Abbie friendly and kind, she was also very informative and professional! She helped us to save money, and bundle more things with our auto policy. I'm impressed by how easy and accurately things got done. Highly recommend, 11 out of 11!"
We responded:
"Thank you for the fantastic review! We're so glad to hear that you had a great experience with Abbie—she truly is a gem on our team! It's wonderful to know she was able to help you save money and bundle your coverage with ease. We appreciate your trust and your high recommendation. If you ever need anything, we're just a call or visit away."
Profile photo of R A M

R A M

May 11, 2025

5  out of  5
rating by R A M
"The best insurance agency in West Michigan hands down. The service is unmatched! Give them a call for all your insurance needs. I’d be afraid not to. You’ll definitely get the best rates and coverage, at an affordable price."
We responded:
"Thank you for the awesome review! We truly appreciate your kind words and your confidence in our team. It's always our goal to provide top-notch service and affordable coverage that fits your needs. We're honored to be considered the best in West Michigan—it means the world to us! Don’t hesitate to reach out anytime. We’re always here to help!"
Profile photo of Hunter Pietrykowski

Hunter Pietrykowski

May 2, 2025

5  out of  5
rating by Hunter Pietrykowski
"Clay has been absolutely awesome and patient through running me multiple quotes and getting me set up with home + auto! Completely recommend!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Clay was able to assist you with your home and auto insurance needs. His dedication and patience truly make a difference, and we appreciate your recommendation. If you need anything else, feel free to reach out!"
Profile photo of Balister Bone

Balister Bone

May 1, 2025

5  out of  5
rating by Balister Bone
"Tori was AMAZING she made sure I got the absolute best value for my plan very happy with her service Many Thanks Tim Ferrin"
We responded:
"Thank you, Tim, for your wonderful review! We're so glad to hear that Tori provided you with exceptional service and helped you find the best value for your plan. Your satisfaction means a lot to us! If you have any further questions or need assistance in the future, don’t hesitate to reach out. Many thanks for choosing us!"
Profile photo of Angela Christanson

Angela Christanson

May 1, 2025

5  out of  5
rating by Angela Christanson
"She was amazing and got me an amazing deal!"
We responded:
"Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience and that you found an amazing deal. If you need any further assistance or have any questions in the future, feel free to reach out. We're here to help!"
Profile photo of Lil Kell

Lil Kell

May 1, 2025

5  out of  5
rating by Lil Kell
"Clay was very helpful and quick, I would 100% recommend him to friends and family"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Clay provided you with helpful and prompt service. Your recommendation means a lot to us, and we look forward to assisting your friends and family in the future!"
Profile photo of Nannette Dandron

Nannette Dandron

April 30, 2025

5  out of  5
rating by Nannette Dandron
"I had the pleasure of working with Clay today on getting me set up with insurance. He was patient and helpful. I really appreciated everything he did for me"
We responded:
"Thank you for sharing your experience! We're delighted to hear that Clay was patient and helpful in assisting you with your insurance. Providing excellent service is our priority, and your appreciation truly motivates us. If you have any further questions or need assistance in the future, don’t hesitate to reach out!"
Profile photo of Michael Ellison

Michael Ellison

April 28, 2025

5  out of  5
rating by Michael Ellison
"Working with Abbie was great, 💯 beautiful personality, great person I heard her laugh, and her laugh made me laugh, which made me have a better day thank you State farm"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Abbie's positive energy and infectious laugh brightened your day. She truly is a gem, and we're lucky to have her on our team. If you need anything else or have any questions, please don’t hesitate to reach out. We’re here to help!"
Profile photo of Kayla Carper

Kayla Carper

April 25, 2025

5  out of  5
rating by Kayla Carper
"Ethan Clark was super helpful! Very knowledgeable and good at explaining things, I appreciated his assistance with purchasing my policy."
We responded:
"Thank you for your fantastic review! We're delighted to hear that Ethan provided you with helpful and knowledgeable assistance while purchasing your policy. Our team is dedicated to ensuring that our clients feel informed and supported. If you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your trust in us!"
Profile photo of Desiree Chiffon

Desiree Chiffon

April 24, 2025

5  out of  5
rating by Desiree Chiffon
"Excellent customer service expirence! Kevin saved me around 400$ compared to other quotes I received. He was very personable and professional. Thanks for the great service!"
We responded:
"Thank you for your wonderful review! We're thrilled to hear that Kevin was able to save you money while providing excellent customer service. Our team strives to offer both professionalism and a personal touch, and it's great to know that Kevin delivered on that. If you have any further questions or need assistance in the future, please feel free to reach out. We appreciate your business!"
Profile photo of randy mullin

randy mullin

April 24, 2025

5  out of  5
rating by randy mullin
"Quick and to the point with helpful tips and a nice warm helping attitude. Worked great with my hectic schedule"
We responded:
"So glad we could be help and thank you for choosing Kevin Condon State Farm"
Profile photo of Delana Holt

Delana Holt

April 23, 2025

5  out of  5
rating by Delana Holt
"Tori was extremely helpful, professional, and a pure sweetheart. She made switching Insurance companies a breeze. I hope to not have to make any changes with this agency for a long time. Thank you! 😊"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Ashley

Ashley

April 23, 2025

5  out of  5
rating by Ashley
"Abbie made this process so seamless. I don’t have the best credit background, slowly rebuilding. She still was able to find a policy that not only fit my budget but also looked out for my kids. She listened and didn’t judge me. I’ll recommend her anytime."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Anthony Roe

Anthony Roe

April 22, 2025

5  out of  5
rating by Anthony Roe
"Great customer service"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Amanda Shick

Amanda Shick

April 17, 2025

5  out of  5
rating by Amanda Shick
"We saved a lot of money switching to state farm. The agents are very helpful. They answered all our questions and helped us get the coverage we need, at a much better price than we were paying 😀"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"