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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Virginia Ramsey

December 11, 2025

5  out of  5
rating by Virginia Ramsey
"Clay was a blessing to me. I was stressed over finding a better auto and home insurance. Clay was confident, respectful, knowledgeable. He made the process very easy and answered all my questions. Wonderful young man and great insurance price. I couldn't be more pleased."
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james roberts

December 9, 2025

5  out of  5
rating by james roberts
"Abbie is amazing…very thorough, patient and informative….keep up the good work"
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Alex Martinez

December 5, 2025

5  out of  5
rating by Alex Martinez
"Tori saved the day. recently had some issues with my autopay and tried to get them resolved with the automated system on the phone, and it got me nowhere. The system doesn’t seem like it’s set up well and it’s tough to get through to an actual person. Then I talked to a manager who didn’t help me and got snarky/impatient with me, FINALLY, TORI called me, knew what she was doing. Went above and beyond, was actually nice about it all, my rates actually went down! As a business owner and someone who’s had employees, ppl like Tori are invaluable to your business. Keep up the good work Tori and thank you."
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Joenelena Fern

December 5, 2025

5  out of  5
rating by Joenelena Fern
"We had a very nice and excellent service from your employee Michael Aaron. Very pleased to be back with your service and your guidance in what is best saving for us and business for your company. I will definitely refer you guys with friends and family. Thank you Your member Jose Fernandez"
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Brittney White

November 27, 2025

5  out of  5
rating by Brittney White
"Absolutely amazing even went the extra mile to help me out my place was charging me renters insurance even tho I had it through state farm. Abby went above and beyond helping me with matter"
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Nancy Zebracki

November 22, 2025

5  out of  5
rating by Nancy Zebracki
"Excellent service from Mr. Vinh Doan. Added car to existing policy. Service was pleasant and knowledgeable. Would definitely recommend."
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Wendy de Boer

November 21, 2025

5  out of  5
rating by Wendy de Boer
"Daniel was amazing very helpful and Quick Daniel deserves a raise and he sells way more life insurance than Jake. He was absolutely amazing."
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Breezy Brown

November 21, 2025

1  out of  5
rating by Breezy Brown
"Beware of State Farm Kevin Condon office in Holland..They are the most dishonest company I ever had to deal with with..I went to talk to Kevin in his office.. one minute he was in the office then his receptionist lied and said he wasn’t there.. I was sent to his assistant because Kevin is a coward instead of dealing with the situation..Now I received a call and they sent my things to the senior level instead of working to see where the problem and help get this deal done… Be aware of this company worst I ever had to deal will..DO NOT DO BUSINESS WITH KEVIN CONDON AND HIS PEOPLE,,,,I can’t give this company any type of star ..all lies"
We responded:
" We take all feedback seriously and regret that your experience did not meet the level of service we aim to provide every customer. For clarity and transparency: • You arrived at our office without an appointment while the agent was in a previously scheduled meeting. Our team immediately made a licensed staff member available to assist you. • Over the past several months our office made repeated good-faith attempts (phone calls, emails, and mailed letters) to reach you regarding undisclosed drivers on the policy and multiple past-due premium payments. We unfortunately received no response to those outreach efforts. • Due to the ongoing lack of required policy information, the account was escalated for senior-level review and ultimately canceled in accordance with State Farm underwriting guidelines. We wish you the best in finding coverage that meets your needs moving forward."
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Rockie

November 20, 2025

5  out of  5
rating by Rockie
"I had such a great experience with Daniel he was kind efficient fast and his customer service is top notch! He got me a great deal for my auto insurance & his kindness is a bonus I strongly recommend Daniel"
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mike greenman

November 20, 2025

5  out of  5
rating by mike greenman
"Great group of very skilled insurance salesperson! Saved me hundreds a month!! Jordan was definitely a great help! I believe he is a asset to the future of insurance!"
We responded:
"Thank you Mike for the 5 star review. We value the opinions of our clients here at Kevin Condon State Farm and look forward to working with in the future. "
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Vita Shkreli

November 14, 2025

5  out of  5
rating by Vita Shkreli
"Beautiful very professional"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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joy joy

November 14, 2025

5  out of  5
rating by joy joy
"I had the pleasure of speaking with Bailey this morning. Bailey's customer service skills were excellent. He was patient, kind, and talked me through my policy with knowledge. State Farm has been great and they have an outstanding employee at their branch. Thank you, Bailey!"
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Bill Barrett

November 10, 2025

5  out of  5
rating by Bill Barrett
"Recently added a vehicle to my insurance and Clay was very helpful with helping me with the process with signing the paperwork through my email. Thanks Clay. Ps he doesn’t set the prices. In my opinion the price of insurance is always overpriced lol"
We responded:
"Thank you for the honest feedback and for recognizing Clay’s helpful service during the vehicle addition process. We understand that insurance costs can sometimes feel high, and we truly appreciate your perspective. While agents like Clay don’t control pricing, our team is always here to help you understand your vehicle insurance coverage, explore eligible discounts, and ensure you’re getting the most value possible. Thanks again for choosing us — we’re grateful for the opportunity to support your insurance needs!"
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Kelly White

November 10, 2025

5  out of  5
rating by Kelly White
"Clay was very helpful and friendly and nice"
We responded:
"Thank you Kelly for the great review!"
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Marbella Corrales

November 5, 2025

5  out of  5
rating by Marbella Corrales
"The best"
We responded:
"Thank you Marbella for the 5 stars and the support! "
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Abby Mandeville

October 31, 2025

5  out of  5
rating by Abby Mandeville
"Ethan C was awesome to talk to! Explained everything in detail which was so nice. Fantastic service so far!"
We responded:
"Thank you so much for the kind words! We’re thrilled to hear that Ethan C. provided you with detailed, clear explanations and exceptional service. At our agency, we pride ourselves on delivering professional, knowledgeable, and customer-focused support—whether you’re looking for auto, home, renters, or life insurance. We’re excited to have you with us and are always here to help!"
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Maaria Thompson

October 31, 2025

5  out of  5
rating by Maaria Thompson
"Jordan patiently walked me through choosing and signing for my auto insurance"
We responded:
"Thank you for your kind words! We’re so glad to hear that Jordan was able to walk you through the auto insurance process with patience and care. At our agency, we aim to provide affordable car insurance options with personalized support and clear explanations every step of the way. We truly appreciate your trust and look forward to being your go-to resource for all your insurance needs!"
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Mackenzie Hans

October 29, 2025

5  out of  5
rating by Mackenzie Hans
"Den was super helpful and efficient!"
We responded:
"Hi Mackenzie, thank you for taking the time to share your experience with our office. We truly appreciate your support!"
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Stack Boyzzz

October 29, 2025

5  out of  5
rating by Stack Boyzzz
"Jordan V. was phenomenal in follow up and follow through. his hospitality and helping me secure vehicle and home insurance was most excellent."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Jordan provided such great service and helped you secure your vehicle and home insurance with ease. He truly cares about our customers, and we’ll be sure to share your feedback with him."
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Janie Smith

October 28, 2025

5  out of  5
rating by Janie Smith
"Great people to work with they will literally drop everything. They are doing just to make sure that everything you need is taken care of."
We responded:
"Hi Janie, thank you so much for the amazing feedback! We truly appreciate your kind words. Our team always strives to go above and beyond to take care of our customers and it’s wonderful to know that stood out to you. Thanks again for trusting us with your insurance needs! We are always here when you need us."
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Danielle Birnbaum

October 27, 2025

5  out of  5
rating by Danielle Birnbaum
"Was very helpful and understanding of my fears of doing things over the phone"
We responded:
"Hi Danielle, thank you so much for the five-star review! We truly appreciate your support and are glad you had a great experience with us."
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Karla Johnson

October 27, 2025

5  out of  5
rating by Karla Johnson
"He was able to make my payments lower and affordable."
We responded:
"Thank you for sharing your experience! We’re glad to hear that Jordan was so nice and patient while assisting you over the phone. Providing friendly and supportive service is what we strive for, and we’ll be sure to pass along your kind words!"
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Kim Schmidt

October 24, 2025

5  out of  5
rating by Kim Schmidt
"I did everything over the phone with Jordan VandeVusse. He was very nice and patient."
We responded:
"Hi Kim, thank you for sharing your experience! We’re glad to hear that Jordan was so nice and patient while assisting you over the phone. Providing friendly and supportive service is what we strive for, and we’ll be sure to pass along your kind words!"
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Ashley Mitchell

October 24, 2025

5  out of  5
rating by Ashley Mitchell
"Clay was wonderful! He helped me out tremendously. He also helped me understand a few things. He also made it helpful I could reach out to him with any questions I had."
We responded:
"Thank you for your kind words! We’re so glad to hear that Clay was able to help you and make everything easy to understand. It’s great to know you felt comfortable reaching out with any questions."
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Darlene Roelof

October 24, 2025

5  out of  5
rating by Darlene Roelof
"I reached out to State Farm based on Jordan Vandebusse’s response to looking for new car insurance. He actually sent a pdf file with an actual breakdown of what State Farm’s policy was so I could compare apples to apples. Once I was able to speak with him he was kind and patient as we compared my policy to what State Farm policy was. He then went over what State Farm could do for home insurance. My experience was great and Jordan is a great representative for State Farm!"
We responded:
"Hi Darlene, thank you for sharing your experience! We’re thrilled Jordan could provide a clear, detailed comparison and guide you through both auto and home insurance options. Our entire team takes pride in providing patient, knowledgeable service, and we truly appreciate you choosing us for your insurance needs!"